Tutorials - Deadlines

Deadlines

To monitor players who have missed a deadline regarding their signup, activate the "Deadlines" feature.

In the Organization Configuration, you'll find two options: 

Tolerance: In the monitoring panel, all signups that missed a deadline are listed. Those exceeding the defined tolerance (in days) appear in a separate row. Signups are not deleted automatically; removal must be done manually.

Frequency: Email alerts are sent every specified number of days per event to users with the "Organizer" role.


Now, for each event you'll find a Deadlines page, that summarizes all missed deadlines: 

The monitored deadlines include: Payment deadlines (full amount, dynamic rates, or fixed installments), Completion of personal data in the user profile
If the Membership feature is active, checks also cover: Submission of the membership registration request, Payment of the annual membership fee


Reminders

To send automatic reminders to players for their deadlines, activate the "Reminder" feature.

In the Organization configuration, you'll find two options: 

Reminder emails are sent for the previously outlined deadlines.

It is also possible to customize the text of the emails in the Organization text page: